Privacy Policy | Vendo

1. Introduction

At Vendo (a product of Rockybits Technology), your privacy is a priority. This policy outlines how we handle your data when you interact with Vee AI via Telegram, WhatsApp, or use our platform. We are committed to transparency in our AI-driven shopping experience.

2. Information We Collect

Chat Interactions

We store your message history with Vee AI to improve recommendation accuracy and provide customer support.

Commerce Data

Delivery addresses, phone numbers, and order history required to fulfill your purchases through our supplier network.

Personal Preferences

Measurement profiles (shoe and clothing sizes) provided to offer tailored shopping results via AI.

Payment Tokens

Transaction statuses from Flutterwave. We do not store or process raw credit card numbers on our servers.

3. AI Processing & Third Parties

To power Vee AI, we utilize Large Language Models and Computer Vision from providers like OpenAI and Hugging Face. While we process your requests through these systems, we strive to anonymize data where possible. Additionally, your use of Vendo on Telegram or WhatsApp is subject to the privacy policies of those respective platforms.

4. Data Usage & Sharing

Your data is shared with suppliers only when you place an order, providing them with the necessary fulfillment details. We never sell your personal data to marketing agencies. Internally, we use aggregated, non-identifying data to improve our machine learning models.

5. Security

We implement industry-standard security measures to protect your information. Communications with our APIs are encrypted using TLS, and sensitive database fields are protected at rest.

Questions about your data? Reach out to us at[email protected]